Broken pretzels non responsive customer service

The flavor far exceeds a normal pretzel.

We love these Bachman Butter Twist Pretzels. They are crispy, have just enough butter flavor and salt. These are our go-to pretzel, we have tried other and none compare. We recently moved and they are not offered in stores (tho we made the request), but we are happy to be able to order online (customer service is always very helpful). My only other comment is the pretzels are mostly broken upon opening the bag. Broken or Whole - they are delicious!

They are very good but most of the bag had a lot of broken pretzels I got 1 whole pretzel 🥨 in one of the bags I opened

They taste gooood but have not had a whole one in like over a year 8^(

even a whole circle [ 1 of 3 ] are very few